Allo understands that sometimes families need to cancel their membership. Allo provides two options for membership cancelations.
- You may cancel your membership by converting your remaining months to 10 packs. For example, if you had a 6 month commitment, and you had two months remaining on your membership, you could make an immediate payment or choose to charge $180 on your next monthly billing cycle. The benefit of this option is that your 10 pack passes never expire, and can be gifted, or used by anyone.
- You may choose to pay the cancelation fee of 1/3 of your remaining membership balance. For example, if you have two months of a 3 month membership for 1 child remaining, your cancelation fee would be $73.00 + any pro-rated amount for the current month. Your membership would immediately end at the time of cancelation.
Please contact an Allo Manager if you have any questions.